Effective Date: June 2025
1. Introduction
JENGO (“we”, “our”, “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit jengo.ug or place an order through our platform.
2. Information We Collect
We may collect the following personal information:
- Full name, phone number, and email address
- Delivery address and construction site location
- Order history and product preferences
- Payment information (processed securely; we do not store card details)
- Device and browsing data collected via cookies and analytics tools
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Arrange and coordinate delivery to your site
- Send order confirmations, updates, and invoices
- Respond to enquiries and customer service requests
- Improve our platform and personalise your experience
- Send promotional communications (only with your consent)
4. Sharing of Information
We do not sell or rent your personal data. We may share it with:
- Delivery and logistics partners to fulfil your orders
- Payment processors to handle transactions securely
- Technology service providers who operate our platform
- Regulatory or law enforcement authorities where required by law
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at privacy@jengo.ug.
7. Cookies
We use cookies to improve site functionality and analyse usage. You may disable cookies through your browser settings, though this may affect your experience on our site.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available at jengo.ug.
Contact: info@jengo.ug